FAQ

Shipping

What shipping options are available and how long does delivery take?
We offer two shipping options: Standard and Priority. Both options take between 2 to 5 business days to reach your destination. Choose the option that best suits your needs!

Currently, we do not offer free shipping for any orders. We ensure that shipping costs are clearly communicated during the checkout process.

Once your purchase is complete, you will receive an email with a tracking code. This code will allow you to monitor the status of your order in real-time, keeping you informed about its location.

Payments

What payment methods are accepted in the store?
We accept payments through PayPal and credit cards. We guarantee a convenient and secure shopping experience, allowing you to choose the option that works best for you.

Absolutely! Your security is our priority. We have implemented various protections to ensure that all payments are processed securely and reliably.

You can cancel or change your order only if the product has not yet been made. If you need to make any changes, please contact us as soon as possible so we can assist you.

Returns

We accept returns for non-customized cases, as well as in cases of shipping damage or manufacturing defects. Your satisfaction is important to us, and we want to ensure you are happy with your purchase.

To initiate a return, simply contact us. We are here to help and will guide you through the process to resolve the situation quickly.

Unfortunately, the shipping costs for returns are not covered by the store. We recommend that you double-check your order details before completing your purchase.

Still Have Questions?

If you still have questions or didn’t find the answer you’re looking for, don’t hesitate to reach out to us. We’re here to help and want to ensure you have the best possible experience with iStamPic.

Contact us